to Answer a Question.
You see a question that you know the answer to... So
now what do you do?
Please participate in the Microsoft
only work when users like you help other users with their problems.
Be Concise: Make sure to include all of the
necessary steps needed to resolve the problem. If the answer
is a workaround that you are proposing explain why it is
necessary. It is always best if you can number the steps
necessary to resolve the issue to make them clearer and easier
Give a link to a tutorial: If a tutorial exists
that explains how to solve the problem post a link to the
tutorial page in your answer rather than explaining how it is
Give a link to a Knowledge Base solution: Search
Microsoft Knowledge Base
and post a link to the solution that has the steps already
listed to do what the user needs to resolve their problem.
Request more information: If more information is
needed to find the solution ask for specific details.
If you can answer a question with no more information from the
poster, do it, donít force the poster return to the forum
over and over.
The forums are not chat rooms.
Be friendly and polite: Do not talk down to
people, everyone was a newbie at one time so keep this in mind
when answering. Be pleasant.
Remember that you are answering to HELP the person not to show
how much you know.